This IMPACT grant project represents a collaborative effort with the Gerber/Hart Library & Archives to revolutionize their digital presence and strengthen their connection with Chicago's LGBTQ+ community.
Through comprehensive user research, UX design, and web development, our interdisciplinary team focused on creating a more accessible and engaging platform. The primary goals included increasing website traffic, boosting donations, and enhancing the visibility of the library's invaluable LGBTQ+ historical resources.
By conducting targeted user interviews, creating interactive prototypes, and performing extensive usability testing, we delivered a user-centered digital experience that authentically represents Gerber/Hart's mission.
Increased website traffic and user engagement to better serve Chicago's LGBTQ+ community through improved digital presence.
Streamlined donation process and increased funding to support the library's mission and operations.
Enhanced discoverability of LGBTQ+ historical archives and cultural resources for researchers and community members.
Implemented modern WCAG accessibility standards to ensure the website is usable by all community members.
Collaborative research and design process
Final showcase presentation to library stakeholders
